有朋友遇到這個SAP C4C的問題：

1，service - new ticket - Save and Open.

2, 會有一個 30 秒左右的請求，然后UI方面cancel了.

這個請求是做什么的，請求URL這樣 ：
https://xxx.crm.ondemand.com/sap(cz1TSUQlM2FBTk9OJTNhdmFhaTAza3VqX0tVSl8wMCUzYU12SENleTZNemJMbENyQU9YVy1IQi02b1Y2ZFczLTdWb24xZUhIRTctQVRU)/ap/ui/json

首先，可以從Chrome開發者工具的console，以及network標簽頁的json請求 response里，查看后臺是否有明確的錯誤信息報出來。根據我過去的經驗，這應該是后臺請求執行出錯造成的。

如果想僅僅查看該HTTP請求(json)向后臺發送的具體數據內容，可以參考我這篇文章：如何在Chrome development tool里查看C4C前臺發送的請求細節.

最好的解決辦法是到C4C后臺系統調試ABAP代碼，但因為客戶和partners沒辦法登錄SAP后臺系統，所以我不能將調試步驟分享出來。

重現問題：

"--boundary Function: 00163E0114E41ED0B3C8CADFC5CC4B16 ContextId: f4aadafb9126529527aa4f3f62e9a96a WocId: /BYD_COD/ServiceOnDemand/AgentQueue/COD_SEOD_AGENT_QUEUE_WCF.WCF.uiwoc ViewId: /BYD_COD/ServiceOnDemand/AgentQueue/SEOD_Ticket_MD_SADL_WCVIEW.WCVIEW.uiwocview Content-Type: text/json request-type: rfc_json{"IMPORTING":{"IT_NOTIF_CNTR_TYPE":[{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"0000000000011ED198FD5D6EB75A2D63"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"0000000000011ED199C177AF601FFB7A"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"0000000000011ED19AEDF8111E0B3BC6"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"0000000000011ED19CB72A6A1BFA571B"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"0000000000011ED19DD0F22A917B6CE0"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"0000000000011ED1A08353EB2E66CD4D"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"0000000000011EE191D763A83BE66ED8"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"0000000000011EE19AB01BD93576FFEF"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"0000000000011EE19D8862ED9598E94E"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E01602A1EE18B944454D0412C35"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E01602A1EE18D8B9C12B9403437"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E0128081EE181E3E47128B43E34"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E0128081EE1859330277F410385"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E0128081EE1859310A9052FE343"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"8003BAC257891DEB91A018B3D29A083C"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"8003BAC257891DEB919428661DC88F84"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E0285D01EE1A4DD5CFAA4EADBA6"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E0285C41EE1A593BBD2BA58B51A"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E0285D01ED1A5FEB9BE14AB30CA"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E028D9C1ED1B6C2B306F98968F9"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E034D731EE280E8E10042D6F690"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E028B121ED1B1D264FB143CBD8D"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E028B301ED1B0B84D804A736F06"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"8003BA6552471DEB83B5DC30D4F94F8C"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"44AAC1F6B29D3BFEE10000000A422031"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"8003BA6552471DEB83BAA4030C1E4074"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E028B121ED1B1D2BA7ED1815E51"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E05EC341ED3ACEA2421B79BA449"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E07C01D1ED3BED71016C5D83E11"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E07C01D1EE483C8B33D426A7076"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E0114EA1DDFB1C747F4FB5E46D2"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E0114EA1DDFB1C9CD5FBC040A68"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E0114EA1DDFB1CA4CE48CF0CB45"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E0114ED1DEFB1DD1A963EB34770"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E07C2721EE498A67E034EF3FC36"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E07C2721EE498A68A16549CDC64"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"00163E07C2721EE498A685C035EDDC64"},{"COUNTER_ID":"BTM","PROVIDER_TYPE":null,"TASK_TYPE_ID":"8003BAC2B7F11DEB8A865F0A20189347"}]},"EXPORTING":null,"CHANGING":null,"TABLES":null,"LOG":null} --boundary--"

Chrome HTTP status canceled

更多Jerry的原創文章，盡在：“汪子熙”:

總結

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