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Apple 蘋果

Apple has recalled a lot of MacBooks recently. Your MacBook may be eligible for free replacement of its battery, keyboard, logic board, display backlight, or another component. Here’s how to check whether you can get some free repairs.

蘋果最近召回了許多MacBook。 您的MacBook可能有資格免費更換其電池，鍵盤，邏輯板，顯示屏背光或其他組件。 這是檢查您是否可以免費維修的方法。

Even if your MacBook is working fine, you should check for any available recalls—for example, one Apple MacBook battery recall notes that the battery “may overheat and cause a fire safety risk.” If you take Apple up on the offer of free service, you’re both getting a new, fresh battery and reducing the odds your MacBook will burst into flames.

即使您的MacBook工作正常，也應檢查是否有任何召回的物品，例如，一次Apple MacBook電池的召回記錄指出電池“可能會過熱并有引發火災的危險。” 如果您選擇免費服務來獲得蘋果的支持，那么您將獲得一塊新的新電池，并減少MacBook著火的幾率。

如何檢查MacBook的型號和序列號 (How to Check Your MacBook’s Model Number and Serial Number)

To know whether your MacBook is eligible, you’ll need to know its precise model name. You may also have to provide Apple with its serial number.

要知道您的MacBook是否合格，您需要知道其確切的型號名稱。 您可能還需要向Apple提供其序列號。

To find this information, click the Apple icon on the menu bar at the top left corner of your Mac’s display. Select “About This Mac” in the menu.

要查找此信息，請單擊Mac顯示屏左上角菜單欄上的Apple圖標。 在菜單中選擇“關于本機”。

All the information you need is displayed right here. Your MacBook’s model name is displayed under the version number of macOS you have installed, and the serial number is displayed to the right of “Serial Number” at the bottom of the list of information.

您需要的所有信息都顯示在這里。 MacBook的型號名稱顯示在已安裝的macOS的版本號下，序列號顯示在信息列表底部“序列號”的右側。

哪些Mac符合資格？ (Which Macs Are Eligible?)

Apple offers a mostly complete list of recalls, which the company calls “Exchange and Repair Extension Programs,” on its website. Check whether your Mac’s model name appears in this list:

Apple提供了最完整的召回清單，該公司在其網站上將其稱為“ 交換和維修擴展計劃 ”。 檢查Mac的型號名稱是否出現在此列表中：

• MacBook Air (Retina, 13-inch, 2018) – Apple hasn’t listed this one on its website. However, “a very small number” of these systems have “an issue” with their logic board and are eligible for free replacement of that board.

  MacBook Air(Retina，13英寸，2018年) –蘋果尚未在其網站上列出該產品。 但是，這些系統中“極少數”的邏輯板存在“問題”，并且有資格免費更換該板 。

• MacBook Pro (Retina, 15-inch, Mid 2015) – Some of these MacBooks are eligible for a battery replacement. The battery may overheat. Check the MacBook’s serial number to see if it’s eligible. If you have an eligible Mac, Apple advises you to stop using it immediately for fire safety reasons.

  MacBook Pro(Retina，15英寸，2015年中) –這些MacBook中有一部分可以更換電池。 電池可能會過熱。 檢查MacBook的序列號以查看是否合格 。 如果您有一臺合格的Mac，Apple建議您出于消防安全原因立即停止使用它。

• MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)?– Some of these MacBooks sold with 128 GB of 256 GB solid-state drives “have an issue that may result in data loss and failure of the drive.” Check your MacBook’s serial number with Apple to see if it’s affected.

  MacBook Pro(13英寸，2017年，兩個Thunderbolt 3端口) –其中某些MacBook裝有128 GB的256 GB固態驅動器，“存在可能導致數據丟失和驅動器故障的問題。” 與Apple檢查MacBook的序列號，以查看它是否受到影響 。

• MacBook Pro (13--inch, 2016, Four Thunderbolt 3 Ports) – Some of these MacBooks have an issue with their display backlight. The backlight may stop working entirely, or you may see “vertical bright areas along the entire bottom of the screen.” Here’s what to do if you have this problem.

  MacBook Pro(13英寸，2016年，四個Thunderbolt 3端口) –其中一些MacBook的顯示屏背光有問題。 背光燈可能會完全停止工作，或者您可能會看到“屏幕整個底部的垂直明亮區域”。 如果您有這個問題，這是怎么辦 。

• MacBook Pro (13--inch, 2016, Two Thunderbolt 3 Ports)?– Some of these Macs have the same backlight problem as above.

  MacBook Pro(13英寸，2016年，兩個Thunderbolt 3端口) –其中一些Mac具有與上述相同的背光問題。

• MacBook Pro (13-inch) Without Touch Bar – On some of these MacBooks, the battery may expand due to another component failing. Apple says this isn’t a safety issue, but will replace the battery free of charge of your device is eligible. Here’s how to check your MacBook’s serial number. Note that this doesn’t affect MacBook Pros with touch bars.

  不帶觸控欄的MacBook Pro(13英寸) –在其中一些MacBook上，由于另一個組件發生故障，電池可能會膨脹。 蘋果表示這不是安全問題，但將免費更換符合您設備資格的電池。 這是檢查MacBook序列號的方法 。 請注意，這不會影響帶觸摸條的MacBook Pro。

如果您有鍵盤問題 (If You Have a Keyboard Problem)

Apple says that “a small percentage of the keyboards” in some MacBooks may have problems. If your MacBook’s keyboard has characters that “appear unexpectedly,” “do not appear,” or the keys just feel “sticky” or don’t respond consistently, Apple will likely fix it for you.

蘋果公司表示，在某些MacBook中，“一小部分鍵盤”可能存在問題。 如果MacBook的鍵盤上的字符“意外出現”，“不出現”，或者按鍵只是感覺“發粘”或React不一致，Apple可能會為您修復。

Apple provides a list of affected MacBooks—new MacBooks with the much-discussed new keyboard design. If you have one of these MacBooks and your keyboard is working fine, however, Apple won’t do anything—it will just fix problems that have already become apparent:

Apple提供了受影響的MacBook列表-具有備受爭議的新鍵盤設計的新款MacBook。 但是，如果您擁有這些MacBooks之一，并且您的鍵盤可以正常工作，Apple將無能為力，它只會解決已經顯而易見的問題：

• MacBook (Retina, 12--inch, Early 2015)
  MacBook(Retina，12英寸，2015年初)
• MacBook (Retina, 12--inch, Early 2016)
  MacBook(Retina，12英寸，2016年初)
• MacBook (Retina, 12--inch, 2017)
  MacBook(Retina，12英寸，2017年)
• MacBook Air (Retina, 13-inch, 2018)
  MacBook Air(Retina，13英寸，2018年)
• MacBook Pro (13--inch, 2016, Two Thunderbolt 3 Ports)
  MacBook Pro(13英寸，2016年，兩個Thunderbolt 3端口)
• MacBook Pro (13--inch, 2017, Two Thunderbolt 3 Ports)
  MacBook Pro(13英寸，2017年，兩個Thunderbolt 3端口)
• MacBook Pro (13--inch, 2016, Four Thunderbolt 3 Ports)
  MacBook Pro(13英寸，2016年，四個Thunderbolt 3端口)
• MacBook Pro (13--inch, 2017, Four Thunderbolt 3 Ports)
  MacBook Pro(13英寸，2017年，四個Thunderbolt 3端口)
• MacBook Pro (15--inch, 2016)
  MacBook Pro(15英寸，2016年)
• MacBook Pro (15--inch, 2017)
  MacBook Pro(15英寸，2017年)
• MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)
  MacBook Pro(13英寸，2018年，四個Thunderbolt 3端口)
• MacBook Pro (15--inch, 2018)
  MacBook Pro(15英寸，2018年)
• MacBook Pro (13-inch, 2019, Four Thunderbolt 3 Ports)
  MacBook Pro(13英寸，2019年，四個Thunderbolt 3端口)
• MacBook Pro (15--inch, 2019)
  MacBook Pro(15英寸，2019年)

If you have a MacBook with this problem, head to Apple’s website to?learn more about the keyboard service process.

如果您的MacBook遇到此問題，請訪問Apple網站以了解有關鍵盤服務過程的更多信息 。

插頭適配器和電擊 (Plug Adapters and Electric Shocks)

Apple has also recalled some older AC wall plug adapters—specifically, these models were sold outside the US and within the US as part of the Apple World Travel Adapter Kit. They may break and “create a risk of electrical shock if exposed metal parts are touched.” Older two-prong adapters and three-prong adapters are eligible for a free replacement.

蘋果還召回了一些較舊的交流壁式電源適配器，特別是，這些型號作為Apple World Travel Adapter Kit的一部分在美國和美國以外銷售。 它們可能會破裂并“如果觸摸裸露的金屬部件，則有觸電的危險”。 較舊的兩爪適配器和三爪適配器可以免費更換。

翻譯自: https://www.howtogeek.com/427105/how-to-check-if-apple-has-recalled-your-macbook-for-free-repairs/

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