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• Level 3: 工具
  • bi (business intelligence)
  • rpa (robotics process automation)
  • 語義智能
  • process mining
  • neural search
• Level 2 業務:
  • crm (Customer relationship management)
  • erp (Enterprise resource planning)
  • Mes (Manufacturing execution systems)
  • srm (Supplier relationship management)
  • hrm (Human resource management)
  • frm (Financial risk management)
• Level 1: 平臺
  • SaaS (Software as a service)
  • PaaS (Platform as a service)

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